Question 1

How does the PARFINITY Box work?

Accepted Answer

The PARFINITY Box allows you to test **5 + 1 fragrance samples** at home. You pay **€50** for the box (plus any premium surcharges), which is **credited towards the purchase of a full bottle** of one of the fragrances. This credit (equal to what you paid for the box) can only be applied to full bottles, not sample sets or other products, and only one discount code can be applied per bottle purchase. This way, you can experience how the fragrances develop on your skin over time before deciding on a full bottle.

Question 2

How long is the discount code valid?

Accepted Answer

The discount code is valid for **6 months** after the purchase of the PARFINITY Box.

Question 3

What if nothing from my box appeals to me?

Accepted Answer

No problem! You can **convert your discount code into store credit**. When converting, you receive **50% of the code value** as credit (e.g., a €50 code becomes **€25 store credit**). With store credit, you can purchase anything - including a second box. This way, you effectively pay only **€25 for an additional box**. Store credit is more flexible than discount codes: you can combine multiple converted codes and use them for any product, not just fragrances.

Question 4

Why should I use PARFINITY instead of buying in a store?

Accepted Answer

With PARFINITY, you can truly experience fragrances in your everyday life – not just briefly on a test strip in a store. This way, you can discover how a fragrance develops on your skin over hours and how well it suits you before committing to a full bottle. Plus, you can test multiple niche fragrances at home in a relaxed setting without any pressure.

Question 5

Do you charge premiums for certain fragrances in the PARFINITY Box?

Accepted Answer

Yes, for particularly high-priced or exclusive fragrances, we charge a premium of **€5, €10, or €15** per sample, depending on the value of the fragrance. These surcharges are necessary to provide you access to exceptionally costly creations. **Important:** The discount code always equals the full amount you paid for the box. **Example:** If you paid a total of €65 for your box with premium fragrances (base €50 plus €15 in surcharges), you will receive a **€65 discount code** for your bottle purchase.

Question 6

How are the samples for the PARFINITY Box produced?

Accepted Answer

Each fragrance sample in your PARFINITY Box is carefully decanted directly from the original bottles. We use a precise method with special syringes that guarantees the absolute purity and quality of the fragrance. The samples are filled into high-quality glass vials that optimally preserve the fragrance and provide you with an authentic testing experience. This elaborate process ensures that you experience the fragrance exactly as it was created by the perfumer.

Question 7

Are all fragrances original?

Accepted Answer

Yes, all fragrances sold by PARFINITY are **100% original** and sourced directly from **authorized dealers** or the brands themselves. We guarantee the authenticity of every product we sell.

Question 8

How long does shipping take?

Accepted Answer

Domestic orders typically arrive within **1-3 business days**. International shipping times vary by location, usually between **5-10 business days**. You will receive a tracking number once your order ships.

Question 9

Why can't I select certain fragrances for testing?

Accepted Answer

There are two reasons why some fragrances may be temporarily unavailable: Most commonly, we're simply out of stock and have already reordered the fragrance - it will be available again soon. In rare cases, we're still in the process of obtaining official authorization from the brand. We value working transparently and in full cooperation with all brands to ensure everything is properly licensed.

Question 10

Can I return a fragrance?

Accepted Answer

**Unopened fragrances** can be returned within **30 days** of purchase. Unfortunately, for hygiene reasons, we cannot accept opened fragrances. That's why we offer the PARFINITY Box - so you can **test before you buy**!

Question 11

Can I return or exchange my PARFINITY Box?

Accepted Answer

For hygiene reasons, PARFINITY Boxes cannot be returned or exchanged once they have been shipped. The fragrance samples are individually prepared for you and are intended for personal use. However, the full value of what you paid for the box remains applicable to the purchase of a full bottle if you decide on one of the tested fragrances. In case of damage during shipping, please contact us immediately with photos of the damaged box.

Question 12

Do you ship internationally?

Accepted Answer

We ship exclusively to EU countries. Shipping costs and delivery times vary depending on location.

Frequently Asked Questions